Accessibility

The main entrance to the Museum is also accessible to visitors with motor disabilities. Wheelchairs can be borrowed free of charge at the ticket office.

The entrance doors are glass, with manual push opening.

The Museum is equipped with a lift with a button panel with Braille numbering.

Entrance to the Museum is free for people with disabilities and their companion.

The museum staff is adequately trained to carefully accommodate specific requests relating to disabilities and special needs in the use of museum services.

The museum's educational services activities are aimed at different audiences, including those with cognitive and sensory disabilities, thanks to specific initiatives and interactive visits. For information on activities and to plan new visit itineraries together, write to: museo.palazzopretorio@comune.prato.it

The Palazzo Pretorio Museum, in collaboration with CoopCulture, has developed a project to meet the needs of people with complex communication needs or with the need for support in communicating and understanding content.

The CAA -Augmentative and Alternative Communication- project, operational since September 2016 and among the first developed in Italy by a museum institution, is designed to facilitate and welcome visitors who may have reading and learning difficulties: users with cognitive disabilities, preschool children or with specific learning disabilities, foreign children who have yet to approach the Italian language, adults with pathologies that inhibit the ability to read and understand.

The Museum, custodian of the memory of a territory with its collection of masterpieces ranging from the fourteenth to the twentieth century, is equipped with specific LIS and CAA communication tools. The predella by Bernardo Daddi with the Stories of the Sacred Girdle, the Polyptych by Giovanni da Milano, the Nativity with Saint Vincent Ferrer and Tobias and the Angel Raphael, are some of the masterpieces that can be enjoyed thanks to the tool of augmentative and alternative communication.

The project benefits from the patronage of Usl Toscana Centro and Isaac (International Society for Augmentative and Alternative Communication), as well as the collaboration with the Ens (National Deaf Organization).

The Museum of Palazzo Pretorio, thanks to the collaboration with other public and private bodies and institutions in the area, aims to be a "place of and for the community", an active laboratory for the co-design of innovative and effective practices to narrate the artistic and cultural panorama of the city, offering the public a wide range of proposals aimed at involving people with disabilities and vulnerable audiences.

Since 2019, the Museum has joined the Prato Autism Friendly project promoted by the Municipality of Prato and, through specific training of staff, is ready to make the visit welcoming and accessible.

In 2021, the Museum, in collaboration with the Fondazione Onlus Opera Santa Rita, created A.R.T.E. Guide for all. The "Guide for all" was conceived and designed by the children who attend the Centro Silvio Politano - Fondazione Onlus Opera Santa Rita, both from a graphic point of view and in terms of content, and represents a product of communication and dissemination of the cultural heritage born from their direct experience and active participation.

Consult and download the guide:

Thanks to PNRR funds for the “Removal of physical and cognitive barriers in museums, libraries and archives to allow wider access and participation in culture”, the Palazzo Pretorio Museum has been able to implement a series of interventions to allow all visitors greater accessibility and a better use of the visit experience.

The museum will soon be enriched with new typhlodidactic tools: relief drawings on microcapsule paper, descriptive texts in Braille and in black and white in large characters, audio content, plastic sculptures in volumetric high relief, as well as an accessible App with videos in LIS, audio and subtitles and audio descriptions of the works.